Refund & return policy
Any product purchased from Xinoa Bites cannot be refunded once the order has been placed. In exceptional circumstances where a user received a damaged product, we might offer product replacement.
Please make a note that Xinoa Bites do not offer refunds and accept products in return. Our customer service team validates the damage or any other issue through email or phone calls before committing to replacing the product. Replacement requests may take up to 30 days from the day of request submission.
Once the order is placed, it cannot be canceled. Though you can change the delivery address or edit the order details within 24 hours. After 24 hours, the order cannot be altered